Mr. John McGhee
Vice President Passenger Marketing
Japan Airlines

"I have worked with Travel Agents all of my adult life and strongly, and without hesitation, support the use of them.

For years their services were free to the consumer as fees or commissions were paid for by the particular supplier. Perhaps because they were free they were not appreciated as much as they should have been.

It could well be that now that modest fees are being charged for the helpful services they provide perhaps the industry will get the respect it so richly deserves.

During a several year stint when I was in the hospitality field I purchased tickets from a major Travel Agent and I know that between us we created a better, and more value packed itinerary through the consolidation of our respective years of experience.

Why anyone would not want to use expertise that is readily available to them is a great mystery."

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